Enterprise Rent-A-Car is a well-known car rental company with locations across the globe. As a popular choice for travelers and locals alike, Enterprise offers a wide selection of vehicles to meet the needs of its diverse customer base. With a focus on exceptional customer service and convenient rental options, Enterprise Rent-A-Car has established itself as a leader in the industry. Whether for business or leisure, customers can rely on Enterprise for reliable and affordable transportation solutions. With a commitment to quality and efficiency, Enterprise Rent-A-Car continues to set the standard for the car rental experience.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Identifies as women-owned
- Active military discounts
Reviews
My rental car needed a new battery (don't have cars with 70000 miles in your fleet)
I was told by roadside assistance to bring the car to this location for a replacement vehicle (I had to jump the car to do this)
The attendant at the n. Monroe location that I drove to, at the direction of roadside assistance, told me that he didn't have a replacement vehicle for me. (communication within the organization)
He asked me to go to Firestone auto repair to get a replacement battery. (Let the customer solve the problem)
If he knew he didn't have a car and he knew I was coming why didn't he call? (communication with the customer)
I had to jump the car to get it started again and the only employee at the location didn't know how to jump a car and was only in the way.
The wait at Firestone was 2 hours because they had to wait on enterprise to authorize the service.
Everything wrong with this situation is caused by Enterprise and made worse by Enterprise
This location is horrible. Went to pick up my reserved car and they had none. Said I would have to wait an hour for a car to come back in. Of course they have no idea if that’s accurate or not. I had to have a car to drive 3 hours to a business appointment. Never bothered to even call me this morning to say they would not be able to fulfill the reservation. Poor Customer service. They just don’t care.
T WAS ATTENTIVE AND UNDERSTANDING! HE HELPED US WITH GREAT CUSTOMER SERVICE HE MADE SURE THAT WE LEFT WITH A SMILE ON OUR FACES! I AM SATISFIED WITH HIS WORK ETHIC, GIVE THIS MAN A PROMOTION AND A PAY RAISE!!!!!!!
T did an exceptional job Great Customer Service, feel like he went above and beyond to get us the vehicle we needed for the Babies.
Thanks again
This is a great location. Tarique is awesome, he will take care of his customers with professionalism and diligence. I had to rent a car during a very difficult time in my life, and he made this so much easier. Thanks, Tarique!! (and the other employees who picked me up and brought me back before and after).
Get kind help from here. My vehicle needs to be repaired and I placed a rental order here. Tarique Akbar is a very nice staff, he provides help in all aspects. Always keep me in touch with the latest information. The rental process is efficient and the vehicle is in good quality.
Do yourself a favor and rent from ANY other locations other than this one. After not having the vehicle with zero heads up that it wouldn't be available and waiting an extra 2 hours for our rental to be available the customer service is horrible. Kyle is the only helpful person there and the other female there is nasty and rude when speaking to anyone. If Kyle is there your good to go, but if he isn't run away!!
Amazing experience from this location. Tarique helped get the reservation completed. He was very through with the walk through and making sure I needed everything to get on my way. I had one major concern with the minivan and he was apologetic and quickly came up with a solution to my concerns. He also followed up checking if things were going well with the van. Great customer service and made it easy to continue to work with Enterprise especially this location.
Location
300 W Tharpe St, Tallahassee, FL 32303, United States
Hours
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Monday
08:00 AM - 05:00 PM
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Tuesday
08:00 AM - 05:00 PM
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Wednesday
08:00 AM - 05:00 PM
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Thursday
08:00 AM - 05:00 PM
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Friday
08:00 AM - 05:00 PM
- Saturday Close
- Sunday Close
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